On Demand Service
QNS has an ‘on demand’ service for people who require their own information in audio format. Government departments, educational institutions, blindness agencies, other non-profit and profit making companies and organizations use QNS to ensure that their print disabled constituents have access to relevant information. QNS has produced the audio versions of information such as Your Keys to Driving in Queensland, many annual reports, brochures, newsletters.
QNS has worked in partnership with the Queensland Electoral Commission to notify people with print disabilities about the availability of Braille ballot papers. QNS has also worked closely with Queensland Parks and Wildlife to produce the audio guide to create a bushwalking experience for vision impaired visitors to the Wongabel State Forest in the Atherton Tablelands region. The project won the Minister’s Award for Innovation in Service Delivery at the 2007 Disability Action Week Awards.
QNS produces audio, which can be downloaded from the web such as Link Up, which is produced for People with Disabilities Australia Incorporated, which is a peak organisation for advocacy, complaints and rights services and support for people with any type of disability. For an example of QNS downloadable audio visit People with Disabilities website and go to Recent PWD Publicationshttp://www.pwd.org.au/
Many individuals use QNS for information that they need for personal use such as newsletters, personal books, instruction books and manuals, legal documents and any information, which impacts upon people’s life skills and life style.
Am I entitled to audio information from information providers?
Simply the answer is YES – but you must request the audio format from the provider.
People with a print disability have the right to request and receive information in an accessible and appropriate format. If other members of the community receive information in print format – you, as a consumer of information, need to request an audio copy of the information.
QNS can also liaise on your behalf with information providers and advocate for the production of their printed material in audio format.
Feedback received from Business Alignment Team, Brisbane City Council Support –
“Just wanted to send a quiet note of thanks for forwarding the narration for the Brisbane Access and Inclusion Plan. We very much appreciate your support.”
Feedback received from Individual Consumer -
“I would like to thank you very much for Peter Yeldham’s book ‘A Bitter Harvest’. My husband thoroughly enjoyed the book commenting on the fact that the reader was very good and that he was so enthralled with the story that he finished it I no time.”
Here are samples of our narrators reading various publications and newsletters for Community Information Program clients: